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PBXMate vs. SoliCall Pro

  • Posted by admin
  • On January 10, 2018
If you are a call center, conference bridge provider or any other organization looking to improve audio quality in your telephony using our innovative technology, you might ask yourself which of our products is most suitable for you. Assuming you are not developing your own telephony software our SDKs are not an option but what […]
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Isolating the audio in VoIP networks

  • Posted by admin
  • On March 2, 2016
Background In this post we would like to share with you a rare phenomenon we have seen in few sites that once it appears, it can cause a head ache to the network administrator. As opposed to the old telephony networks that was based on dedicated physical cables per call, usually twisted pair, the cables […]
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Tips for Installing PBXMate in a Distributed VoIP Network

  • Posted by admin
  • On February 3, 2013
Background Many VoIP network administrator face a common problem that their users complain about the quality of their phone calls. The most common complains are about noise, echo and other artifacts. If the network is distributed, it becomes very difficult to analyze and control the multiple components in the network starting from the end devices […]
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Installing PBXMate with Elastix – Phone Setup

  • Posted by admin
  • On November 21, 2012
  Background In a previous post we reviewed the basics of installing of PBXMate with Elastix. In this post we will review how to configure your phones to work with PBXMate. This post will discuss the configuration for VoIP phones.  In a future post we will review the configuration required for analogue phones.
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Noise Reduction and Echo Cancellation for existing VoIP Networks

  • Posted by admin
  • On October 8, 2011
Background Many times we are asked for ways to cancel noise and improve audio quality in existing telephony networks.  The majority of the requests come from call centers and SMBs that are looking for simple plug-and-play solutions to resolve audio quality issues that they are facing.  Since most of these request arise for companies that […]
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Critical Factors to Assure High Audio Quality in VoIP

  • Posted by admin
  • On April 1, 2011
Background Many organizations today want to deploy / develop VoIP applications. The need for audio communication is required for many applications like customer support, internal communication between employees etc. VoIP is used as the underlying technology because it is the industry standard for voice communication, it can give high quality and it is usually a […]
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How to control audio volume in conference rooms?

  • Posted by admin
  • On January 23, 2011
Can you hear people that are sitting far away from the microphone? Have you ever joined a conference call where some of the participants were sitting in a conference room? Were you able to understand every word that these people were saying? Probably not. Usually you can clearly hear the people sitting close to the […]
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