How to Blur Your Background

On May 13, 2023

Blurring the background during calls has become increasingly popular in recent times. It is an essential feature that enables users to obscure their background during phone calls, creating a more professional and private environment. Blurring the background allows users to focus more on the conversation, without any distractions from the environment. In summary, blurring the […]

Heat Map

On February 12, 2023

A heat map is a visualization technique that is using different colors to distinguish between the areas based on their heat. The heat can be any phenomenon that we are currently analyzing like: temperature in physics, precipitation in meteorology, birthrate in social science and infection rate in health science. In this post, our heat will […]

Could-based noise cancelling software

On January 10, 2023

Audio filtering, like noise cancellation and echo cancellation, can be performed on the sending side (i.e. near-end), receiving side (i.e. far-end) or on the network. Each option has its own advantages and disadvantages. In this post, we will discuss the noise cancelling filtering and the cases when it is likely or recommended to perform it […]

Three methods of Voice Cancellation

On October 4, 2022

Real time software-based Voice Cancellation is the technology of removing, in real-time, ambient voices of other people talking in the background. This technology is mainly required in verticals like call centers and open office in which people are co-located and usually sitting relatively close to each other and disturbing each other. The Voice Cancellation is […]

Cleaning Noisy Recordings

On September 6, 2022

Noise is everywhere. In almost any location and hour noise exists. It can vary from modest noise to significantly disturbing one. Usually people try to ignore the noise but there are cases in which you wish noise could be completely removed. Let’s say you run an education center and you record your classes. Wouldn’t you […]

Noise cancellation for at-home agents

On August 1, 2022

In today’s world, an increasing number of employees are working from their home-office. Few of the advantages of this work model are: reducing cost on infrastructure and shared work spaces, minimizing geographic limitations and saving commute time. There are many organizations that appreciate the advantages of such work model and encourage it. Following are few […]

5 ways to cancel noise in call centers

On August 1, 2022

Noise is always disturbing but in contact centers it might impact business since the revenue relies on business calls and if these calls suffer from low quality then the impact on business is immediate. In this post we will cover few ways to cancel noise in call centers and specifically in phone calls. Prevention As […]

Reference based Noise Reduction

On July 28, 2022

Background Ambient noise during phone calls is annoying especially when the phone calls are a significant part of your business. Let’s assume you run a call center or a shared workspace and there is temporary (or constant) source of noise that is picked up by the phones of the agents and therefore this noise is […]

Sorry, what?

On June 2, 2022

In this post we would like to discuss a disturbance in phone calls that might happen from time to time: you are in a phone call but the voice of the other party is too weak making it had to understand. In this case you will initially try and increase the volume on your side […]

Aggressive noise cancellation

On April 3, 2022

In the last couple of years many vendors offer noise cancellation software that is aimed to attenuate the ambient noise in phone calls. The first question that comes into mind when testing such a software is, does my peer hear the ambient noise or not? Can he/she hear me slamming the door? What about my […]