Cancelling human voices from phone calls is a sophisticated component of our noise cancellation software. Voice cancellation is required whenever voices of other people should be considered as ambient noise. This happens in call centers, BPO Voice, Open offices, wherever announcements are made over PA systems etc. Typical noise reduction solutions will not address the ambient voices since they are considered as a legitimate part of the call. SoliCall’s technology with its Noise Firewall solution can address these ambient voices and attenuate them.
Let’s look at the following typical scenario in a call center floor or shared workspace:
In this case, multiple agents/employees are talking and therefore disturbing each other. Using SoliCall’s technology these ambient voices & sounds can be identified and attenuated from the phones calls. We offer multiple software products that can perform voice cancellation in almost any environment and any phone system.