PBXMate

Improve Call Center Quality and attenuate noise in Conference Calls

PBXMate is targeted for call centers, providers of conferencing solutions, operators and organizations looking for a plug-and-play product to improve audio quality in their network. PBXMate is a centralized software product that can improve sound quality in your network. PBXMate is equipped with advance noise reduction and echo cancellation algorithms and it also offers unique noise reduction to improve call center quality.  PBXMate technology can also be used in any other noisy location like open office, street, railway station, factory etc.  In addition, PBXMate monitors the quality of your network and provides real-time visual alerts when quality drops in any of the calls.  SoliCall’s PBXMate can be installed on Linux or Windows and can be easily integrated in any network that has a standard SIP interface.

With PBXMate’s plug-and-play technology you can start cleaning calls within few minutes without making any change to your servers.

Some of the benefits:
• Reduce background noise in contact centers and supporting call center quality assurance (QA).
• Remove noise from calls entering a conference bridge and enhancing audio quality in conference calls.
• Server side Echo Cancellation/Echo Suppression.
• Assure comfortable audio level in all conditions.
• Monitor call quality (noise level, jitter, latency, packet loss etc.).
• Real-time graphical statistics on active calls and their quality.
• Improve the accuracy of speech recognition engines.
• Record calls.