SoliCall Pro Integration

Step 1

Open the control panel on Windows and select the sound control panel.

Make sure SoliCall’s state is “Ready” for both playback and recording. If it appears as either the”Default Device” or the “Default Communication Device” you should select another device to be the default one forcing SoliCall’s state to be “Ready”.

 

NOTE: If you do not see the device “SoliCall”, it means that it was blocked by windows. This might happen if the certificate of our driver was not recognized. The solution is usually to update your windows with the latest security updates. For more information, please consult our FAQ entry “driver not signed message appears“.

Step 2

Now, you can configure your VoIP program to use SoliCall. Following are few examples:

Skype
RingCentral
X-Lite
Other

Step 3

To test your configuration, open the main screen of SoliCall and make a call. You should see that both microphone and speaker indicators turn ON. If not, please check again your settings.

solicall-pro-running

If you encounter any unexpected behavior like low volume,  please consult our FAQ.

In addition to the basic configuration you can also take a look at the following  advanced configuration options.

Skype

To set up SoliCall, go to Skype menu: Tools –> Options –> Audio Settings

Set the Microphone and Speakers to “SoliCall” and click ‘Save’

Configuring Skype

RingCentral

To set up SoliCall, go to: Settings –> Sound.
Set the Microphone, Speakers and Ringer to “SoliCall”.

X-Lite

To set up SoliCall, go to: Preferences–> Devices.
Set the Microphone and the Speakers to “SoliCall”, then click Apply and OK.

Configuring X-Lite

Other

To set up SoliCall for other soft-phone programs, go to the program’s main screen, look for the audio settings (usually in settings/tools-options/preferences) and change the Audio In (microphone) and the Audio Out (speakers) to SoliCall. If your soft-phone does not give you the option to change the audio device, it means that it is using the default audio device (or default communication device). In that case, you will need to change the default audio device (or the default communication device) in Windows to be SoliCall, and in SoliCall’s option menu you will have to select the specific sound device you would like to use.