SoliCall Pro Integration

Step 1

Configure your softphone (VoIP program) to use SoliCall’s microphone & speaker. If you are interested in filtering the outgoing audio and not the incoming audio, then point the microphone to SoliCall’s microphone and do not change the speaker. Below you can find few examples showing how to change the audio settings for different softphones.

Step 2

To test your configuration, open the main screen of SoliCall and make a call. You should see that both the microphone and speaker indicators turn *ON*. If you did not change the Speaker of your softphone to use SoliCall, then only the microphone will turn *ON*. Please note that noise cancellation occurs only when the microphone is *ON*.

solicall-pro-running

If you encounter any unexpected behavior please consult our FAQ.

In addition to the basic configuration you can also take a look at the following  advanced configuration options.

Zoom

To set up SoliCall, go to Zoom settings –> Audio

Set the Speaker and Microphone to “SoliCall”

RingCentral

To set up SoliCall, go to: Settings –> Sound.
Set the Microphone, Speakers and Ringer to “SoliCall”.

Skype

To set up SoliCall, go to Skype menu: Tools –> Options –> Audio Settings

Set the Microphone and Speakers to “SoliCall” and click ‘Save’

Configuring Skype

X-Lite

To set up SoliCall, go to: Preferences–> Devices.
Set the Microphone and the Speakers to “SoliCall”, then click Apply and OK.

Configuring X-Lite

Other

To set up SoliCall with other softphones, go to the softphone’s main screen, look for the audio settings (usually in settings/tools-options/preferences) and change the Audio In (microphone) and also the Audio Out (speakers) to SoliCall. If your softphone does not give you the option to change the audio device, you may try changing the audio device in the browser settings (assuming your softphone runs inside a browser). If non of the above is possible, you will need to change the default audio device (or the default communication device) in Windows to be SoliCall and in SoliCall’s option menu you should select the specific sound device you would like to use. For more details please consult the following FAQ entry discussing integration of SoliCall Pro.