Step 1 (for Windows 7 & Windows 8.1)
Open the sound control and select your regular microphone and speaker to be the default communication devices. NOTE: If you do not see the device “SoliCall”, it means that it was blocked by windows. This might happen if the certificate of our driver was not recognized. The solution is usually to update your windows with the latest security updates. For more information, please consult our FAQ entry “driver not signed message appears“.
Step 2
Configure your VoIP program to use SoliCall. Following are few examples:
• Skype
• RingCentral
• X-Lite
• Other
Step 3
To test your configuration, open the main screen of SoliCall and make a call. You should see that both microphone and speaker indicators turn ON. If not, please check again your settings.
If you encounter any unexpected behavior like low volume, please consult our FAQ.
In addition to the basic configuration you can also take a look at the following advanced configuration options.
To set up SoliCall for other soft-phone programs, go to the program’s main screen, look for the audio settings (usually in settings/tools-options/preferences) and change the Audio In (microphone) and the Audio Out (speakers) to SoliCall. If your soft-phone does not give you the option to change the audio device, it means that it is using the default audio device (or default communication device). In that case, you will need to change the default audio device (or the default communication device) in Windows to be SoliCall, and in SoliCall’s option menu you will have to select the specific sound device you would like to use.
