Step 1 (for Windows 7 & Windows 8.1)
Open the sound control and select your regular microphone and speaker to be the default communication devices. NOTE: If you do not see the device “SoliCall”, it means that it was blocked by windows. This might happen if the certificate of our driver was not recognized. The solution is usually to update your windows with the latest security updates. For more information, please consult our FAQ entry “driver not signed message appears“.