When you are asked to provide us with debug recording please do the following:

1. Open “Tools->Advanced options…” and enable extended recording.

2. Activate recording via “Action->Enable Recording”

3. Make few short test calls that demonstrate the issue you would like us to review.
4. Send us all the files that are generated in the directory “C:\Program Files (x86)\SoliCall\recordings”. There should be about 10 files generated per test call.
5. Send us the file “C:\Program Files (x86)\SoliCall\log\errLog”