Selecting the desired audio filtering
• PNR – Uses a generic profile to enhance the noise reduction (both for incoming and outgoing audio).
• Noise Reduction – Remove ambient noise on your side so your party can hear better.
• Echo Cancellation – Cancel echo on your side so your party will not hear himself/herself. If you are not using headset you should enable this filter.
• Incoming Noise Reduction – Remove ambient noise coming from the far-end so you can hear better.
• Incoming Echo Cancellation – Cancel echo coming from the far-end so you will not hear yourself.
• The two sliders for noise reduction aggressiveness and echo cancellation aggressiveness control the aggressiveness of the filters. Increase aggressiveness by moving the slider to the right and reduce aggressiveness by moving the slider to the left.
• “Enable AGC” and “AGC Target Volume”. These two controls can be used to sure volume level (of both sides) will be aligned with the target volume level. Enable this feature if either you or your party find it hard to hear each other. Moving the slider to the right will increase the target volume level.
• “Set Microphone Volume” and “Microphone Volume”. These two controls can be used to decide on the volume change that Windows will do to the output of SoliCall’s Microphone before providing it as a microphone input to the softphone. Enable this feature if the input microphone audio to the softphone is loud and saturated. Moving the slider to the left will reduce the volume level.
Removing ambient human voices
If you suffer from ambient noise that contains human voices, e.g. other people talking around you, we recommend to activate the Reference-Based noise reduction algorithm to aggressively attenuate the ambient human voices. In order to do so, you should connect a second microphone to your PC. You can use, for example, a USB dongle connected to a microphone or any other type of USB microphone.