Remote Monitoring and Management (RMM) tools are essential for businesses that want to streamline IT support, monitor devices remotely, and enhance security. Here are five of the most popular RMM tools used by IT professionals today:

1. NinjaRMM NinjaRMM is a user-friendly, cloud-based solution that enables remote monitoring, patch management, and antivirus protection. It’s designed for MSPs (Managed Service Providers) and offers features like remote access, system monitoring, and automated alerts. Its intuitive interface and quick setup make it a favorite among smaller businesses and IT professionals.
2. Datto RMM Datto RMM is known for its powerful cloud-based infrastructure, enabling real-time monitoring and management of endpoints. It offers strong backup and disaster recovery features, making it ideal for businesses that prioritize data protection. Datto’s user-friendly dashboard and integration with other IT management tools make it a solid choice for MSPs.
3. ConnectWise Automate ConnectWise Automate (formerly LabTech) is a robust RMM solution that enables MSPs to automate routine IT tasks, monitor devices, and respond to alerts. It comes with customizable scripts, advanced remote control features, and integrations with ConnectWise’s other business management tools, which helps streamline the entire service management workflow.
4. Kaseya VSA Kaseya VSA is an enterprise-grade RMM tool that delivers remote monitoring, patch management, and system automation. With its centralized dashboard, Kaseya helps IT teams manage large-scale infrastructures effectively. It’s known for its strong scalability and ability to integrate with a wide range of third-party tools, making it a go-to choice for larger organizations.
5. Atera Atera is an all-in-one RMM tool that combines monitoring, management, and billing into one platform. It’s cloud-based and specifically designed for MSPs and IT service providers, offering tools for automated alerts, remote control, and patch management. Atera’s pay-per-technician pricing model makes it affordable for growing IT businesses.

In addition to the above mentioned commercial RMM tools, many organizations also use low-level tools like: Power Shell, Group Management & Intune, These low-level tools can be used alongside RMM tools and in some cases can completely replace them.

The RMM tools alongside the low-level ones mentioned above, help IT professionals stay on top of system health, reduce downtime, and ensure businesses run smoothly. Each tool has its own set of features, so choosing the right one depends on your specific needs, whether you’re a small business or a large enterprise.