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How to Blur Your Background

  • On July 10, 2023
Blurring the background during calls has become increasingly popular in recent times. It is an essential feature that enables users to obscure their background during phone calls, creating a more professional and private environment. Blurring the background allows users to focus more on the conversation, without any distractions from the environment. In summary, blurring the […]
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Could-based noise cancelling software

  • On July 9, 2023
Audio filtering, like noise cancellation and echo cancellation, can be performed on the sending side (i.e. near-end), receiving side (i.e. far-end) or on the network. Each option has its own advantages and disadvantages. In this post, we will discuss the noise cancelling filtering and the cases when it is likely or recommended to perform it […]
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Noise in multilingual call centers

  • On July 29, 2022
Some of the call centers provide service in more than one language. This happens in countries that have more than a single formal language or in call centers that provide offshore BPO service to many countries. In these call centers calls are conducted in parallel in many languages. In this post we will not discuss […]
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Protect Your Privacy in VoIP

  • On January 3, 2021
Background Today many tools and products exists in the market that process your audio. These tools have different purposes like distributing your audio, translating speech to text, biometrics analysis, emotion detection, echo cancellation and cancelling ambient noise. All these tools have some common behavior: they all need your audio as input and they provide results […]
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Mask noise and handle privacy in the call center

  • On July 27, 2020
This special blog post is dedicated to a video that explains the advanced Noise Firewall technology for call centers that is implemented in both PBXMate for call centers and SoliCall Connect.
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Categories
  • Connectivity –> Android
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  • Technology –> Artificial Intelligence
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  • Use Cases –> Call Center
  • Use Cases –> Conference
  • Use Cases –> E-Learning
  • Use Cases –> PA System
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