Featured Image

Could-based noise cancelling software

  • On July 9, 2023
Audio filtering, like noise cancellation and echo cancellation, can be performed on the sending side (i.e. near-end), receiving side (i.e. far-end) or on the network. Each option has its own advantages and disadvantages. In this post, we will discuss the noise cancelling filtering and the cases when it is likely or recommended to perform it […]
Read More
Featured Image

Cancel noise in cloud-based call centers

  • On August 1, 2018
Virtualization and cloud computing were the triggers for the emerging market of cloud-based call centers.  We see more and more vendors offering cloud-based contact center software. If you are looking for a proof that this is no longer a small niche, just take a look at the efforts that Amazon is investing in its new […]
Read More

Poor Audio Quality with Hosted VoIP and Cloud-Based PBX

  • On December 25, 2016
Background The hosted VoIP service is gaining popularity like other cloud-based infrastructure services. SMBs prefer hosted VoIP solution to cut down costs and operational overhead. In addition many providers offer attractive build-in features on top of the standard service.  As opposed to other IT services, VoIP is more delicate and if not handled correctly it […]
Read More
Featured Image

Isolating the audio in VoIP networks

  • On March 2, 2016
Background In this post we would like to share with you a rare phenomenon we have seen in few sites that once it appears, it can cause a head ache to the network administrator. As opposed to the old telephony networks that was based on dedicated physical cables per call, usually twisted pair, the cables […]
Read More