Blog

Echo Cancellation with Flash Clients

  • On November 20, 2016
Background In the beginning of this year, Adobe has released an acoustic echo cancellation as an integral part of its platform. Based on the feedback we are getting, the problem of echo was successfully reduced but not in all environments and especially not in environments that include mobile platforms.  SoliCall’s network echo cancellation technology could […]
Read More

Why we got used to ambient noise in telephony?

  • On November 20, 2016
Background If we just got a penny every time we heard the sentence:  “Our telephone equipment provides a superb audio quality… it could not be better…”.  Unfortunately, although this sentence is commonly used, it is one of the biggest self-deception in the industry.   When your friend calls you from the Mall or from the […]
Read More

How can mobile operators increase revenue utilizing their existing infrastructure?

  • On November 20, 2016
Background Around the world, the competition for mobile operators intensifies every day. Their revenue shrinks due to increasing competition and the alternatives for free VoIP call on the data channel. In addition to the reduction in revenue, mobile operators are constantly required to invest a lot of money upgrading their infrastructure.  It is clear that […]
Read More

Active Noise Cancellation Headphones for Calls

  • On November 20, 2016
Background Active noise cancellation technology enables you to shield yourself from the ambient noise. Active noise cancellation headphones are using this technology and enable isolation from any noise in your background. As a result, you are not destructed by the background noise and you can focus on whatever you want to do: listen to music, […]
Read More

Improving Audio Quality for Skype

  • On November 20, 2016
Background For many years, Skype has been one of the most popular softphones. Since Skype is being used on many brands of hardware and multiple network connections, there are bound to be occasions in which the audio quality is not satisfactory enough. We, at SoliCall, are constantly being approached for advice on ways to improve […]
Read More

Static when using Skype

  • On November 19, 2016
Background An audio quality issue that disturbs some Skype users is static noise that appears during calls. Although this post discusses Skype, the same logic applies to any other softphone. The static can originate from different locations and the purpose of this blog post is to help you analyze the source of the problem.
Read More

Intercoms and Acoustic Echo Cancellation

  • On November 19, 2016
Background One of the disturbing problems that appears when using intercoms, or other low-end full-duplex communication devices, is the generated echo.  Usually the echo is significant in these situations due to the following two reasons:
Read More

Installing PBXMate with Elastix – Phone Setup

  • On November 19, 2016
  Background In a previous post we reviewed the basics of installing of PBXMate with Elastix. In this post we will review how to configure your phones to work with PBXMate. This post will discuss the configuration for VoIP phones.  In a future post we will review the configuration required for analogue phones.
Read More

Audio Quality in Video Conferences

  • On November 19, 2016
Background In the last couple of years the percentages of employees that work from home rapidly increases. There are three main reasons for this phenomenon: (1) Efficiency. No need to spend hours driving to/from the office and in many cases the amount of interrupts while at home is lower than at the office. (2) Cost. […]
Read More

Tips for Installing PBXMate in a Distributed VoIP Network

  • On November 19, 2016
Background Many VoIP network administrator face a common problem that their users complain about the quality of their phone calls. The most common complains are about noise, echo and other artifacts. If the network is distributed, it becomes very difficult to analyze and control the multiple components in the network starting from the end devices […]
Read More