Blog

Noise Reduction and Echo Cancellation for existing VoIP Networks

  • On November 20, 2016
Background Many times we are asked for ways to cancel noise and improve audio quality in existing telephony networks.  The majority of the requests come from call centers and SMBs that are looking for simple plug-and-play solutions to resolve audio quality issues that they are facing.  Since most of these request arise for companies that […]
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Improving Audio Quality with Analog Telephone Adapter (ATA)

  • On November 20, 2016
Background One of the first steps SMBs take towards VoIP is to add ATA to their existing analog telephone network. There are many well known brands of ATAs in the market today like Linksys PAP2, Cisco PAP2T, Grandstream HandyTone and others. Regularly we are requested to improve audio quality in such telephony systems – especially […]
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Echo Cancellation with Flash Clients

  • On November 20, 2016
Background In the beginning of this year, Adobe has released an acoustic echo cancellation as an integral part of its platform. Based on the feedback we are getting, the problem of echo was successfully reduced but not in all environments and especially not in environments that include mobile platforms.  SoliCall’s network echo cancellation technology could […]
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Why we got used to ambient noise in telephony?

  • On November 20, 2016
Background If we just got a penny every time we heard the sentence:  “Our telephone equipment provides a superb audio quality… it could not be better…”.  Unfortunately, although this sentence is commonly used, it is one of the biggest self-deception in the industry.   When your friend calls you from the Mall or from the […]
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How can mobile operators increase revenue utilizing their existing infrastructure?

  • On November 20, 2016
Background Around the world, the competition for mobile operators intensifies every day. Their revenue shrinks due to increasing competition and the alternatives for free VoIP call on the data channel. In addition to the reduction in revenue, mobile operators are constantly required to invest a lot of money upgrading their infrastructure.  It is clear that […]
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Active Noise Cancellation Headphones for Calls

  • On November 20, 2016
Background Active noise cancellation technology enables you to shield yourself from the ambient noise. Active noise cancellation headphones are using this technology and enable isolation from any noise in your background. As a result, you are not destructed by the background noise and you can focus on whatever you want to do: listen to music, […]
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Improving Audio Quality for Skype

  • On November 20, 2016
Background For many years, Skype has been one of the most popular softphones. Since Skype is being used on many brands of hardware and multiple network connections, there are bound to be occasions in which the audio quality is not satisfactory enough. We, at SoliCall, are constantly being approached for advice on ways to improve […]
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Static when using Skype

  • On November 19, 2016
Background An audio quality issue that disturbs some Skype users is static noise that appears during calls. Although this post discusses Skype, the same logic applies to any other softphone. The static can originate from different locations and the purpose of this blog post is to help you analyze the source of the problem.
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Intercoms and Acoustic Echo Cancellation

  • On November 19, 2016
Background One of the disturbing problems that appears when using intercoms, or other low-end full-duplex communication devices, is the generated echo.  Usually the echo is significant in these situations due to the following two reasons:
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Installing PBXMate with Elastix – Phone Setup

  • On November 19, 2016
  Background In a previous post we reviewed the basics of installing of PBXMate with Elastix. In this post we will review how to configure your phones to work with PBXMate. This post will discuss the configuration for VoIP phones.  In a future post we will review the configuration required for analogue phones.
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