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  • Noise Firewall
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Featured Image

Noise Map for call centers

  • On March 6, 2023
Background Call centers suffers from significant ambient noise that is originated from multiple locations like: Other agents talking in the background. The supervisor/team-leaders shouting to instruct or enthuse the agents. A nearby gathering in the coffee corner. Such noise reduces the quality of the calls and directly impacts customer satisfaction. In addition the existence of […]
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Bandwidth to cancel noise in call centers

  • On August 8, 2019
How much money are you loosing every day due to the noise in your call center? How many outbound sales calls fail since the customer is annoyed by the disturbing noise coming from your call center? How much effort needs to be invested to fix the inaccurate results of your speech-to-text engine that are caused […]
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Cancel noise in cloud-based call centers

  • On August 1, 2018
Virtualization and cloud computing were the triggers for the emerging market of cloud-based call centers.  We see more and more vendors offering cloud-based contact center software. If you are looking for a proof that this is no longer a small niche, just take a look at the efforts that Amazon is investing in its new […]
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Categories
  • Acoustic Echo Cancellation
  • Active Noise Cancellation
  • AEC
  • AES
  • AGC
  • Ambient Noise
  • Android
  • Artificial Intelligence
  • ASR
  • ATA
  • Audio Quality
  • Automatic Gain Control
  • browser-based
  • Call Center
  • call center privacy
  • Call Center Quality
  • Call Center Quality Assurance
  • Cloud
  • cloud-based call centers
  • Conference Room
  • Contact Center
  • E-Learning
  • Echo Cancellation
  • Elastix
  • far-end echo cancellation
  • Flash
  • Flashphoner
  • high availability
  • Hosted VoIP
  • Mobile
  • Network echo cancellation
  • Noise Cancellation
  • noise cancelling software
  • Noise Reduction Headsets
  • noise reduction in call center
  • out of the box
  • PA System
  • Personal Noise Reduction
  • Personalized Noise Reduction
  • Profile-based noise reduction
  • Qos
  • Recording
  • Reference-based noise reduction
  • server-side echo cancellation
  • Silverlight
  • SIP
  • Sip Proxy
  • skype
  • Sound Cards
  • Speech Recognition
  • static noise
  • Streaming Audio
  • transcription
  • Uncategorized
  • Video Conference
  • Virtual Audio Device
  • Voice Cancellation
  • Voice Quality
  • VoIP
  • Wowza
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