• Noise Firewall
  • Products
    • Overview
    • SoliCall Pro
    • SoliCall Connect
    • PBXMate for Call Centers
    • PBXMate Classic
    • SoliCall ACW
    • Mobile and Client SDK
    • Server SDK
  • Technology
    • Overview
    • Noise Reduction
    • Voice Cancellation
    • Echo Cancellation
    • Innovative Wrappers
    • Secret Ingredient
  • FAQ
  • Blog
  • About
    • Contact Us
  • Noise Firewall
  • Products
    • Overview
    • SoliCall Pro
    • SoliCall Connect
    • PBXMate for Call Centers
    • PBXMate Classic
    • SoliCall ACW
    • Mobile and Client SDK
    • Server SDK
  • Technology
    • Overview
    • Noise Reduction
    • Voice Cancellation
    • Echo Cancellation
    • Innovative Wrappers
    • Secret Ingredient
  • FAQ
  • Blog
  • About
    • Contact Us

The Importance of Audio Quality in Call Centers

  • On April 12, 2019
Background Telephony is the main (and usually the only) communication channel between Call Centers and their customers. The efficiency and quality of the telephony interactions between a Call Center and its customers is a key factor to the Call Center’s business success.  This efficiency and quality can be divided to two major categories: Information & […]
Read More
Featured Image

call center quality – noise cancellation

  • On August 29, 2018
  [EDITED] For an explanatory video please check the post on reducing noise in call centers. Background Call centers are crowded locations in which agents are sitting next to each other making phone calls to customers. As a result, these phones calls contain a lot of ambient noise that is caused due to the physical conditions […]
Read More
Featured Image

Cancel noise in cloud-based call centers

  • On August 1, 2018
Virtualization and cloud computing were the triggers for the emerging market of cloud-based call centers.  We see more and more vendors offering cloud-based contact center software. If you are looking for a proof that this is no longer a small niche, just take a look at the efforts that Amazon is investing in its new […]
Read More
Featured Image

Transcription in noisy call centers

  • On July 18, 2018
Today, modern call centers are deploying sophisticated software components to help them improve customer experience, increase productivity and comply with new regulations. One of the enablers for these new capabilities is the requirement to have a reliable and accurate analysis and transcription of the agent’s voice. Such analysis and transcription is used for many purposes […]
Read More
Page 5 of 512345
Categories
  • Connectivity –> Android
  • Connectivity –> Cloud
  • Connectivity –> Elastix
  • Connectivity –> Flash
  • Connectivity –> Mobile
  • Connectivity –> SIP
  • Connectivity –> Skype
  • Connectivity –> VoIP
  • Privacy
  • Recording
  • Speech Recognition
  • Technology –> Artificial Intelligence
  • Technology –> Automatic Gain Control
  • Technology –> Echo Cancellation
  • Technology –> Monitoring
  • Technology –> Noise Cancellation
  • Technology –> Voice Cancellation
  • Use Cases
  • Use Cases –> Call Center
  • Use Cases –> Conference
  • Use Cases –> E-Learning
  • Use Cases –> PA System
    Scroll

    SoliCall is a leading provider of noise cancelling app and echo cancellation software . Contact Us.

    Copyright © SoliCall Ltd.