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Skype for business and audio quality

  • Posted by admin
  • On March 21, 2019
Skype for business is a very powerful and popular communication platform and is used by many organizations. Using Skype for business is both a convenient and economic way for collaboration. Skype is used by the employees to communicate both with fellow workers and also with people outside the organization. In this post we would like […]
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Reference based Noise Reduction

  • Posted by admin
  • On November 1, 2016
Background Ambient noise during phone calls is annoying especially when the phone calls are a significant part of your business. Let’s assume you run a call center and there is temporary (or constant) source of noise that is picked up by the phones of the agents and therefore this noise is being heard by your […]
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Profile-Based Noise Reduction

  • Posted by admin
  • On September 9, 2014
Background In this post we will discuss the current status of SoliCall’s innovative and powerful noise reduction technology.  Initially this technology was introduced under the name of personal noise reduction.  Few months later the concept of out-of-the-box deployment with generic profiles was introduced. Recently, we have renamed this technology to “profile-based noise reduction“.
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Registering a Personal Voice Profile

  • Posted by admin
  • On August 5, 2013
Background In the previous post we have discusses a unique technology for tuning the ambient noise reduction to your voice and therefore enable a superb personalized noise cancellation. By this point, the power and need for this technology is clear. The question that one might ask is the “price” that needs to be paid in […]
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Personalized Noise Reduction Software. Why Is It Different ?

  • Posted by admin
  • On July 7, 2013
Background Following our last post that revealed audio samples of the new personalized noise reduction technology, we keep getting requests to clarify the difference between the personalized noise reduction software and other noise reduction technologies that exists in the market today. In this post we will review a common scenario that will help visualized the […]
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Personalized Noise Reduction in Telephony

  • Posted by admin
  • On May 5, 2013
Background Since the first days of telephony, noise became an integral part of communication.  Modern life caused the problem of ambient noise during phone calls to be even more acute than before.  There are several reasons for this, like: 1. Mobility. Today people make calls from almost every location: street, road.. and even from the […]
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Tips for Installing PBXMate in a Distributed VoIP Network

  • Posted by admin
  • On February 3, 2013
Background Many VoIP network administrator face a common problem that their users complain about the quality of their phone calls. The most common complains are about noise, echo and other artifacts. If the network is distributed, it becomes very difficult to analyze and control the multiple components in the network starting from the end devices […]
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Audio Quality in Video Conferences

  • Posted by admin
  • On January 15, 2013
Background In the last couple of years the percentages of employees that work from home rapidly increases. There are three main reasons for this phenomenon: (1) Efficiency. No need to spend hours driving to/from the office and in many cases the amount of interrupts while at home is lower than at the office. (2) Cost. […]
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Intercoms and Acoustic Echo Cancellation

  • Posted by admin
  • On November 12, 2012
Background One of the disturbing problems that appears when using intercoms, or other low-end full-duplex communication devices, is the generated echo.  Usually the echo is significant in these situations due to the following two reasons:
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Static when using Skype

  • Posted by admin
  • On August 8, 2012
Background An audio quality issue that disturbs some Skype users is static noise that appears during calls. Although this post discusses Skype, the same logic applies to any other softphone. The static can originate from different locations and the purpose of this blog post is to help you analyze the source of the problem.
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