• Noise Firewall
  • Products
    • Overview
    • PBXMate for Call Centers
    • PBXMate Classic
    • SoliCall Connect
    • SoliCall Pro
    • Mobile and Client SDK
    • Server SDK
  • Technology
    • Noise Reduction
    • Echo Cancellation
    • Innovative Wrappers
    • Secret Ingredient
  • FAQ
  • Blog
  • About
  • Noise Firewall
  • Products
    • Overview
    • PBXMate for Call Centers
    • PBXMate Classic
    • SoliCall Connect
    • SoliCall Pro
    • Mobile and Client SDK
    • Server SDK
  • Technology
    • Noise Reduction
    • Echo Cancellation
    • Innovative Wrappers
    • Secret Ingredient
  • FAQ
  • Blog
  • About
Featured Image

Protect Your Privacy in VoIP

  • Posted by admin
  • On January 3, 2021
Background Today many tools and products exists in the market that process your audio. These tools have different purposes like distributing your audio, translating speech to text, biometrics analysis, emotion detection, echo cancellation and cancelling ambient noise. All these tools have some common behavior: they all need your audio as input and they provide results […]
Read More
 
Featured Image

Reference based Noise Reduction

  • Posted by admin
  • On November 1, 2016
Background Ambient noise during phone calls is annoying especially when the phone calls are a significant part of your business. Let’s assume you run a call center and there is temporary (or constant) source of noise that is picked up by the phones of the agents and therefore this noise is being heard by your […]
Read More
 
Featured Image

Isolating the audio in VoIP networks

  • Posted by admin
  • On March 2, 2016
Background In this post we would like to share with you a rare phenomenon we have seen in few sites that once it appears, it can cause a head ache to the network administrator. As opposed to the old telephony networks that was based on dedicated physical cables per call, usually twisted pair, the cables […]
Read More
 

Evaluating The Power Of Personal Noise Reduction On Live Calls

  • Posted by admin
  • On October 13, 2013
Background In this post we will describe a simple method for evaluating the power of the innovative profile-based noise reduction technology. This method does not provide optimal professional results but it can be used for preliminary evaluation. Companies that are interested in a more professional evaluation should contact us. In this post we will describe […]
Read More
 

Tips for Installing PBXMate in a Distributed VoIP Network

  • Posted by admin
  • On February 3, 2013
Background Many VoIP network administrator face a common problem that their users complain about the quality of their phone calls. The most common complains are about noise, echo and other artifacts. If the network is distributed, it becomes very difficult to analyze and control the multiple components in the network starting from the end devices […]
Read More
 

Installing PBXMate with Elastix – Phone Setup

  • Posted by admin
  • On November 21, 2012
  Background In a previous post we reviewed the basics of installing of PBXMate with Elastix. In this post we will review how to configure your phones to work with PBXMate. This post will discuss the configuration for VoIP phones.  In a future post we will review the configuration required for analogue phones.
Read More
 

Installing PBXMate with Elastix

  • Posted by admin
  • On October 1, 2012
[Important Note]: New versions of Elastix no longer support add-ons technology. To install PBXMate with new version of Elastix we offer our plug-and-play technology that works out-of-the-box with Elastix. For details, please visit PBXMate page.   Background As recently announced, the PBXMate is now an Addon to Elastix. As a result, installing PBXMate with Elastix […]
Read More
 

Echo Cancellation, Art or Science? Part I

  • Posted by admin
  • On July 1, 2012
Background First, let us apologize that this post is going to be a bit technical. Don’t worry we will try to keep it as simple as possible.  Echo cancellation, and more specifically Acoustic Echo Cancellation (AEC) is theoretically a very simple algorithm. The AEC algorithm receives a reference signal (i.e. the audio played to the […]
Read More
 

Poor Audio Quality with Hosted VoIP and Cloud-Based PBX

  • Posted by admin
  • On March 1, 2012
Background The hosted VoIP service is gaining popularity like other cloud-based infrastructure services. SMBs prefer hosted VoIP solution to cut down costs and operational overhead. In addition many providers offer attractive build-in features on top of the standard service.  As opposed to other IT services, VoIP is more delicate and if not handled correctly it […]
Read More
 

Why we got used to ambient noise in telephony?

  • Posted by admin
  • On January 5, 2012
Background If we just got a penny every time we heard the sentence:  “Our telephone equipment provides a superb audio quality… it could not be better…”.  Unfortunately, although this sentence is commonly used, it is one of the biggest self-deception in the industry.   When your friend calls you from the Mall or from the […]
Read More
 
Page 1 of 212
Subscribe via RSS
Categories
  • Acoustic Echo Cancellation
  • Active Noise Cancellation
  • Addon
  • Adobe
  • AEC
  • AES
  • AGC
  • Ambient Noise
  • Android
  • ASR
  • ATA
  • Audio Quality
  • Automatic Gain Control
  • browser-based
  • Call Center
  • call center privacy
  • Call Center Quality
  • Call Center Quality Assurance
  • Cloud
  • cloud-based call centers
  • Conference Room
  • Contact Center
  • E-Learning
  • Echo Cancellation
  • Elastix
  • far-end echo cancellation
  • Flash
  • Flashphoner
  • high availability
  • Hosted VoIP
  • Mobile
  • Network echo cancellation
  • Noise Cancellation
  • Noise Reduction Headsets
  • noise reduction in call center
  • out of the box
  • PA System
  • Personal Noise Reduction
  • Personalized Noise Reduction
  • Profile-based noise reduction
  • Qos
  • Recording
  • Reference-based noise reduction
  • server-side echo cancellation
  • Silverlight
  • SIP
  • Sip Proxy
  • skype
  • Sound Cards
  • Speech Recognition
  • static noise
  • Streaming Audio
  • transcription
  • Uncategorized
  • Video Conference
  • Virtual Audio Device
  • Voice Quality
  • VoIP
  • Wowza
Scroll

SoliCall is a leading provider of noise reduction software, echo cancellation software and noise firewall for call centers. 

Copyright © SoliCall Ltd.